Privacy Policy

Last updated: 13 October 2026

Eliara Global Solutions (“EGS”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through eliaraglobalsolutions.org, why we collect it, and how we protect it, in line with Ghana’s Data Protection Act, 2012 (Act 843).

Who we are

Eliara Global Solutions is a non-profit company limited by guarantee, headquartered in Accra, Ghana. For any question about this policy or your personal information, contact us at info@eliaraglobalsolutions.org.

What we collect

We only collect information you choose to give us, mainly through our contact and partnership forms: your name, organisation, role, email address, phone or WhatsApp number, country, and the details you share about your project or proposal. Like most websites, our site may also record basic technical information, such as your IP address and browser type, for security and to keep the site working properly.

Why we use it

We use your information to reply to your enquiry, assess how we can work with you, prepare proposals, and manage our relationship with you if we work together. We do not sell or rent your personal information, and we do not use it for marketing without your consent.

Who we share it with

Your information is handled by our team only. It may be stored by trusted service providers who host our website and email, some of whom may be located outside Ghana. We only work with providers that protect data appropriately. We will only share your information with anyone else if you agree, or if the law requires it.

How long we keep it

We keep enquiry information for up to two years after our last contact with you, unless we work together, in which case we keep it for as long as our working relationship and legal obligations require.

How we protect it

Our website uses a secure (SSL) connection, and access to our systems is protected. No online system is completely risk-free, but we take reasonable measures to keep your information safe.

Your rights

You may ask to see the personal information we hold about you, correct it, or ask us to delete it. You may also object to us using it. To do so, email info@eliaraglobalsolutions.org. If you are not satisfied with our response, you may contact Ghana’s Data Protection Commission.

Cookies

Our website uses only the cookies needed for it to work properly. If we add analytics or other cookies in future, we will update this policy.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.