Executive Operations Assistant

Volunteer Opportunity | Eliara Global Solutions (EGS)

Supporting executive coordination, research, institutional affairs and organizational operations.

About Eliara Global Solutions

Eliara Global Solutions (EGS) is a mission-driven organization working at the intersection of commercial development, international partnerships and community impact.

Through its specialized divisions, EGS undertakes professional and commercial activities while advancing its broader mission of supporting charitable initiatives and community development.

As EGS continues to develop its institutional foundations and expand its activities, we are seeking a committed and capable individual to provide direct executive, institutional and operational support to the Founder.

About the Opportunity

This opportunity is intended for someone who wants meaningful exposure to institutional development, executive operations, research, professional communication and external institutional engagement.

The successful candidate will work closely with the Founder, supporting the coordination and execution of assignments involving government institutions, ministries, public agencies, private organizations, partners and other relevant stakeholders.

This is a practical, hands-on opportunity. It requires someone who can receive instructions, understand objectives, take responsibility for assignments, carry them through and provide consistent updates.

Key Responsibilities

1. Executive and Operational Support

• Support the Founder in coordinating ongoing organizational activities and assignments.
• Execute delegated tasks and ensure timely completion.
• Coordinate external activities, appointments, correspondence and institutional visits.
• Maintain accurate records of assignments, submissions, communications and follow-ups.
• Provide regular progress updates and report outstanding matters.

2. Institutional Affairs and External Coordination

• Prepare, organize and facilitate the submission of official correspondence to ministries, government agencies, public institutions and relevant organizations.
• Personally deliver letters and institutional documents where required.
• Make professional telephone calls to institutions and designated representatives.
• Request, arrange and confirm appointments and meetings on behalf of the Founder.
• Follow up on submitted correspondence, pending responses and scheduled engagements.
• Coordinate institutional visits and communicate relevant outcomes to the Founder.

3. Research and Information Development

• Conduct research on institutions, government agencies, markets, sectors and relevant stakeholders.
• Identify appropriate departments, contact persons and institutional procedures.
• Undertake research relating to EGS activities, market activations, partnerships and client assignments.
• Prepare concise research briefs, institutional profiles and background reports.
• Gather relevant information to support planning and decision-making.

4. Institutional and Partnership Coordination

• Support the preparation and circulation of institutional introductions, partnership proposals and collaboration requests.
• Coordinate communication with existing and prospective institutional contacts.
• Maintain records of ongoing engagement and agreed follow-up actions.
• Support the coordination of meetings, discussions and collaborative activities.

5. Administrative and Documentation Support

• Organize correspondence and institutional records.
• Assist with preparing professional documents, reports and presentations.
• Maintain an organized tracking system for assignments and pending actions.
• Handle organizational information responsibly and confidentially.

Candidate Profile

We are looking for someone who demonstrates:

• Strong personal discipline, reliability and consistency.
• Excellent professional communication, both written and verbal.
• Confidence in making professional telephone calls and interacting with institutional representatives.
• Strong research, analytical and information-gathering abilities.
• Initiative and the ability to execute instructions without constant supervision.
• Persistence and patience when dealing with institutional procedures and delayed responses.
• Good organizational and time-management skills.
• Professional discretion and respect for confidentiality.
• Intellectual curiosity, adaptability and a genuine willingness to learn.
• The ability to maintain consistent communication and accountability.

Character, reliability, commitment and execution are essential selection criteria

Candidates with backgrounds in International Relations, Public Administration, Political Science, Business Administration, Management, Development Studies, Communications or related disciplines are encouraged to apply. Relevant practical experience is an advantage, but demonstrated ability, attitude and commitment will also be considered.

Mandatory Availability and Commitment

Before commencing assigned responsibilities, the selected candidate will be required to complete mandatory online training covering:

• Professional and institutional communication.
• Workplace ethics and professional conduct.
• Institutional hierarchy, communication protocols and reporting lines.
• Confidentiality and responsible information handling.
• Accountability, task execution and professional reporting.

This will be followed by an EGS institutional induction covering the organization’s vision, mission, structure, divisions, internal policies, operational procedures and expectations.

Completion of the required training and induction is a condition of onboarding.

What the Opportunity Offers

Although this is an unpaid volunteer opportunity, EGS is committed to making the experience professionally meaningful.

The selected individual will receive:

• Direct exposure to executive operations and institutional development.
• Practical experience engaging with ministries, public institutions and private-sector organizations.
• Exposure to commercial development, market research, partnerships and international business activities.
• Professional guidance and mentorship from the Founder.
• Structured onboarding and learning opportunities.
• Opportunities to strengthen research, communication, coordination and project-management capabilities.
• An experience certificate and professional reference, subject to satisfactory completion and performance.

Nature of Engagement and Remuneration

This is a voluntary, unpaid opportunity. No salary, stipend or guaranteed future employment is attached to the engagement.

EGS currently operates without a dedicated remuneration budget for this position. Approved expenses may only be reimbursed where funding is available and prior authorization has been obtained. Applicants should not assume that transport or other costs will be covered.

The responsibilities, availability, confidentiality obligations and duration of the engagement will be documented in writing.

How to Apply

Interested candidates should submit:

• An updated CV.
• A brief expression of interest explaining their motivation for joining EGS.
• Their current location and availability.
• An indication of their ability to undertake regular physical assignments in Accra.
• Any relevant experience in research, institutional coordination, executive support or administrative operations.